Loopmasters gives astonishing customer service

Loopmasters -- my favorite source of music production loops and samples for my Str8 Sounds projects -- gives 3 huge 200 MB loop package zi...

Merry Modern Christmas to all

Let's be thankful for the Christmas message: peace to the earth and good will to all. A savior has been born to rescue us from the force...

Christmas Gift to You 15 FREE Online Tools

Merry Christmas to all. As this year's Christmas present to my online friends and fans, here are 15 of my favorite, some of them formerl...

Chris Pirillo Customer Service Nightmare at Target VIDEO

This video fits in nicely, being published one day after my latest blog post " 7 Essential Tips on Improving Customer Service ", w...

SOPA as Hypocritical Scheme to Control the Internet VIDEO

The companies who support the idiotic SOPA bill are the same companies that distributed and promoted the file sharing software and encourage...

7 Essential Tips on Improving Customer Service

In the year 2012 that we are rapidly approaching, we must get perfect in customer service -- or perish. Perfect customer service? Of course....

Against Sticky Websites and the Facebook Timeline Rollout

Someone said today on GooglePlus that, in spite of all the hostility and backlash toward Facebook's rolling out their intrusive, invasiv...

Small Business Failure Checklist

As the economy continues to decline, with horrible Federal Reserve policies, turmoil in the Middle East, and the financial collapse of the E...