Treat Every Customer As If They Were Your ONLY Customer

Since each customer is extremely important, and a person in a store is generally close to a buying decision, far closer than your average ...

slackers vs economic recovery

In these troubled economic times, it's time to really look closely at what corporations have been doing wrong, and how to go forward by ...

defeating an abusive boss

Employees and consultants can be categorized into two psychological groups: masochists and assertives. Only assertives will succeed in busin...